Techno-Contact Élite ("Techno-Contact Élite", "we", "us", "our") recognizes the importance of protecting your personal information. Our Privacy Policy (the "Policy") describes how we collect, use and disclose your personal information when you use our website, and what your rights are in this regard.
This Policy does not apply to third-party websites, including those that can be accessed by clicking on links that may be found on our website. If you visit a third-party website, it will have its own policies that we encourage you to review before submitting your personal information, if applicable.
What is "personal information"?
The term "personal information" means any information about a natural person that directly or indirectly identifies that individual. This could include your name, email address, phone number, date of birth, and financial information (including banking and credit card information).
Your business contact information, such as your title, email address, business address or telephone number, is public personal information.
What personal information do we collect?
When you use our website, we may collect your personal contact information, such as your name, address, email address, and telephone number.
In all cases, we strive to limit the amount of personal information we collect to that which is strictly necessary for the purposes described in the "For what purposes do we use your personal information?" section. We do not knowingly collect personal information from minors.
Do we collect information through "cookies"?
When you browse our website, we collect certain information through cookies and other tracking technologies (collectively, "cookies").
Cookies are small text files containing a unique identification number that are automatically placed on a visitor's computer. Session cookies track information during an open session and are only temporarily stored in your computer's memory. Persistent cookies are stored on a visitor's computer until they expire, or the visitor deletes them.
The cookies we use do not collect personally identifiable information, but rather general information that we do not combine with your personal information.
We use essential and functional cookies to enable you to browse our website, use its features and personalise your browsing experience according to your preferences (for example, your language preference). You may or may not consent to the activation of some of these functional cookies when you log in to our site. However, if you refuse these cookies, it is possible that your browsing may be affected.
If you would like more information about cookies, please visit All About Cookies, or contact us as described in the "How to Contact Us" section.
How do we collect your personal information?
We collect your personal information directly from you with your consent when you contact us or fill out a form on our website. However, we may collect your personal information where permitted by law (for example, from government agencies, financial institutions or other service providers).
How do we obtain your consent?
Generally, we collect, use and disclose your personal information only with your consent. In some cases, however, the law provides that we may collect, use or disclose your personal information without your consent (for example, where we are required to disclose your information pursuant to a subpoena or court order).
By contacting us, voluntarily filling out a form with your personal information and browsing our website, you consent to the collection, use and disclosure of your personal information in accordance with this Policy. If you provide us with the personal information of a third party, you represent that you have the necessary consent or authority to allow us to collect, use and disclose that information in accordance with this Policy.
Subject to certain legal or contractual restrictions, you may withdraw your consent at any time by contacting us as indicated in the "How to Contact Us" section.
For what purposes do we use your personal information?
Generally, we use your personal information for the following purposes:
• Ensuring compliance with our legal and regulatory obligations;
• To inform about our products and services;
• Any other purpose that is permitted by law or to which you consent.
Who do we share your personal information with?
Your personal information is only accessible to our employees and agents whose duties require it. We may also share your personal information with third parties, where required by law. In the latter case, we take the necessary steps to adequately protect your personal information by adopting specific contractual measures and limiting the sharing of your personal information.
Is your personal information shared outside of Québec?
The personal information we collect is hosted on secure servers that may be in Canada or the United States.
How long do we keep your personal information?
We retain your personal information only for as long as necessary for the purposes set out in the Policy and to comply with our legal and regulatory obligations. After this time, your personal information will be securely destroyed or anonymized.
How do we protect the privacy of your personal information?
The personal information we collect is kept confidential in accordance with applicable legislation. In addition, if you choose to send us personal information by e-mail or through a form available on our website, we will only use the information required to respond to and respond to your message, ensuring that it is kept confidential.
We also take reasonable organizational, technical, and physical security measures to protect your personal information from loss, theft, unauthorized access, use, and disclosure. For example, we make sure to restrict access to our offices and computer equipment, and to make our staff aware of the security and confidentiality of the personal information to which they have access.
What are your rights?
You have the following rights:
• The right to access your personal information;
• The right to have your personal information corrected;
• To the extent applicable, the right to withdraw your consent to the use or disclosure of your personal information.
To exercise any of these rights, please contact us as indicated in the "How to Contact Us" section.
How to reach us?
If you would like to learn more about the protection of your personal information or wish to exercise your rights or make a complaint, please contact Isabelle St-Pierre, our Privacy Officer, at the following coordinates:
Address: 303 - 7750 boul. Cousineau, St-Hubert, Quebec J3Z 0C8, CA
Email: stpierre@technocontact.ca
How do we update our Policy?
Our Policy may be updated from time to time to reflect legislative or operational changes within our organization. Although notices of updates may be used, the posting of the revised Policy will be deemed to be sufficient notice. Your continued use of our website constitutes your acceptance of this Policy and any updates.
The Policy was last updated on 2024-09-22.
